It is NOT compulsory to have a myGov account

The introduction of Single Touch Payroll (STP) reporting means that as an employee, when you are paid by your employer your tax and super information can be accessed by the ATO.


Some employers are starting to push employees to create myGov accounts as part of the STP reporting process.
Despite what some employers say or think, creating a myGov account is NOT COMPULSORY for employees so don’t feel forced to do so, even as part of the STP changes (at this stage anyway).

Employees can access their income statement without a myGov account. They can contact us, as their registered tax agent or they can call the ATO to access their income statement.


If you start setting up a myGov account, you will be asked to link relevant services to your account. This may include Centrelink, Medicare, ATO, etc.
However, by linking the “ATO” to your myGov account during set up, you’re actually giving them permission for them to send all tax correspondence to your personal myGov account. As the correspondence is being sent to you, and not your accountant (as normal), you will be expected to action and handle it yourself.
This becomes a problem if you don’t regularly check your myGov account and therefore easily miss important information or alerts. This is why it can be better to keep it unchecked, and leave all the tax correspondence with us to action on your behalf.

If the ATO is selected, the below clause will be added to your Terms and Conditions agreement:

“I agree my myGov inbox will be my address for the ATO to send correspondence. This includes items that may have previously gone to my tax or BAS agent, if I have one. My agent will be able to access my correspondence electronically.”

Warning! Warning!
Your inner alert bells should be ringing!

Let us explain what this actually means in more simple terms:
“By agreeing to this clause, you agree that all Tax-related correspondence will now be sent directly to your myGov account, bypassing the safekeeping of your accountant. It will be 100% your responsibility to check your ATO correspondence regularly. Failure to do so may result in penalties and fines.
Sure, your accountant may be able to access your correspondence electronically, but good luck to them. They will not receive notifications when current clients receive correspondence. You, the client, will need to notify your accountant yourself.”

In Summary:

Linking the ATO to your myGov account could result in the following consequences:
• It will be entirely up to you to keep up to date with ATO correspondence
• You will become solely responsible for notifying us (your accountant) if you have any ATO concerns
• You must check your myGov account regularly for any ATO communication
• If you forget to check your account and miss an overdue debt penalty, they will hold you 100% accountable – and in some cases, even threaten legal action.

We’ve already seen a few cases of some clients experiencing this problem; receiving accelerated ATO fines and pending legal action due to not checking their myGov account properly.
If you’re still not sure what you need to do, give us a call on (08) 8523 3788 or (08) 8645 1677.


1. If you don’t have a myGov account
Great! You don’t need one (at this stage, anyway).

2. If you do already have a myGov account or are planning to set one up:

3. If you have a myGov account and still want to link the ATO as a Service

• You must check your account “Inbox” very regularly to action any urgent correspondence
• It may also be worth changing your myGov account settings so that any “Inbox Notifications” are sent to your mobile as a text – not to your email.
• The Downside: We may not be able to advise or fix ATO related concerns, unpaid fines or penalties that come through to your myGov account.

At Cunningham & Harvey we look after our clients.
We make sure that everything related to your Tax compliance is taken care of and simple. We want to make Tax as stress-free as possible – without our clients having to worry about concerns like this.

The solution is simple – Leave the ATO to us.

Contact us

Call us today on 08 8523 3788 or 08 8645 1677
for more details about our professional accountants in Gawler & Whyalla!